Learning how to deactivate call forwarding on MTN network is important as MTN offers various service options for its subscribers, one being call forwarding. While this feature is beneficial, many Nigerians are unaware of how to use it. Consequently, when they discover call forwarding activated on their phone lines, they seek ways to deactivate it.
Call forwarding allows you to redirect incoming calls to voicemail or another phone when your number is busy or unreachable. It permits you to divert calls to any Nigerian number of your choice. If you’ve unintentionally activated call forwarding and wish to deactivate it, continue reading to learn how.
How to activate/deactivate call forwarding on MTN network
Before discussing how to deactivate call forwarding, it’s essential to understand how to activate it and check its status on your phone line. USSD codes facilitate these actions, and we’ll provide them below.
Call forwarding when your number is busy
To activate call forwarding on MTN when your number is busy, dial *67, followed by the desired number, then *11#, and press send.
To deactivate call forwarding when your number is busy, dial ##67# and send.
To check if call forwarding is active when your number is busy, dial *#67#.
Call forwarding when your number is not reachable
Before activating or deactivating, check your line’s status by dialing *#62#.
To activate call forwarding when your number is not reachable, dial *62, followed by the desired number, then *11#, and send.
To deactivate call forwarding when your number is not reachable, dial ##62#.
Call forwarding when there is no answer
Check if call forwarding is active when there is no answer by dialing *#61#.
To activate call forwarding when there is no answer, dial *61, followed by the desired number, then *11#, and send.
To deactivate call forwarding when there is no answer, dial ##61#.
Forward all calls to another number
To forward all calls to a specific number, dial *21, followed by the desired phone number, then *11#, and send.
To deactivate this feature after activation, dial ##21#.
To check if all calls are forwarded to another number, dial *#21#.
Deactivate all call forwarding
To quickly deactivate all call forwarding, dial ##002# and send.
Afterward, you’ll receive an SMS confirming the cancellation of all call forwarding services on your sim.
Final Thought
Before using any USSD code to deactivate call forwarding on MTN, ensure you’ve checked the status of your sim card using the provided USSD. Additionally, verify the status before attempting to activate any call forwarding feature to avoid redundant actions. We’ll keep you informed about any new USSD codes released by MTN for its call forwarding service.